It's not me first visit, I have been a customer there for three years or so....my battery died and I was towed in (at my last oil change they had checked my battery and told me it wasn't really going to last much longer). They were really busy and I had to wait longer than usual (they are ALWAYS busy), they offered me a ride to work/home but I hung out. I go there for all my needs from oil changes to tires and alignment to major repairs. I've never had a bad experience and they try to accomodate any way they can. They have a shuttle to take you to work, there are lots of restaraunts nearby so you can grab a meal while you wait or go to the Military Circle Mall across the street. I've sent alot of my friends and co-workers there and they love them too!