Studio East is the Best
Jennifer greets the customer at the front desk with sweet professionality, makes appointments, and generally keeps comings and goings smooth.
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The stylist (in my case, Lisa) asks if her customer would like a beverage, then, seats her for consultation, solicits likes and dislikes, previous problems with hair, makes suggestions as to possible cut, color, up-keep and products. Shes makes suggestions that steer customer away from unrealistic choices.
Each stylist whom I've observed does an amazing job of coloring and styling.
Hair is treated with great care; customer with courtesy and patience, sometimes with necessary humor! And, the customer leaves feeling beautiful.
There is abundant evidence of on-going education of staff both in-house and away.
Lisa is also amazing at waxing and tinting brows, and painless arm waxing.
The salon is immaculate. The entire staff makes customers feel like family!
This is a top-notch studio!