The front desk staff were very courteous. Location was convenient--except the parking garage being a block and a half away and parking meters full nearby, but access, on foot, was great for restaurants and mall for anyone needing to shop for an item. Quite safe with policemen everywhere. Rooms do not seal out light and noise. Construction equipment and trash trucks working very early morn. Though both in their written material and orally we were told that check-out was for 12noon. 10:30AM Housekeeping was banging on our door and demanding to know when we were leaving. I told them 12noon. The gal flippantly apologized and left. We had just gotten back to sleep when Housekeeping was pounding on our door again. This second time, the gal now demanded to know if we were going to be leaving on time or needed to leave late. Again, it was 11:06 and check-out was for 12noon. At this point I called the front desk. The gal at the front desk apologized and said she would speak right away with Housekeeping, that 12noon is indeed checkout and that HouseKeeping is not supposed to be knocking on any door until 12noon. Shortly after that, a gal with the voice of the HouseKeeping gal called loudly to someone else: ..I am just WAITING for Them!. It was approximately 11:16AM. We left totally exhausted. The lack of sleep there could create a driving hazard for people needing to travel. Tazewell, itself, is historic and cute--Old European Decor, and reasonably clean. I cannot recommend this hotel to anyone, since I arrived overtired and needing sleep and that just was not possible.
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